Short Courses

Effective Communication

Learn how to communicate with your colleagues, managers, clients and stakeholders in a way that resonates with them, gets your ideas recognised and increases your confidence.

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Overview
Learn how to communicate with your colleagues, managers, clients and stakeholders in a way that resonates with them, gets your ideas recognised and increases your confidence.

Employees in all industries, including engineering, need strong business communication skills. This interactive course will equip you with the expertise and knowledge to:

  • be an active listener and build rapport
  • communicate with influence
  • adapt your communication style to suit your audience
  • address your audience's goals.

Using a mix of practical activities, experiences and theory, this course will increase your confidence and position you well to influence, even if you don't hold a position of formal authority.

By the end of the course, you will develop an awareness of how your words can impact the listener. You will understand what and how to communicate to not only be better understood, but also to have a memorable impact.

This course can be combined with Negotiation Skills and Influencing Strategies, running on 20 August 2021.

Details
Price
$935
EA members
$1,100
Non-members

EA members get 15% off on selected workshops and training. Not a member? Sign up now

Duration
8 Hours
Price
$399
EA members
$469.41
Non-members

EA members get 15% off on selected workshops and training. Not a member? Sign up now

Duration
3 Hours

We can customise this course for groups of six or more.

You choose the time, place, duration and format.

Find out how we can help you and your team by completing an enquiry form or calling us on +61 3 9321 1700.

Duration
Customisable
Learning outcomes

Learning outcomes

  • Increase your confidence in communicating
  • Engage more effectively with stakeholders
  • Communicate with influence, even if you don't have formal authority
  • Be better understood
  • Build rapport with your audience and present your communications in a way that resonates
  • Understand when and how to use of different communication styles
Is this course for you?

Is this course for you?

This course is aimed at early-career engineers. It's particularly useful for:

  • associate engineers
  • engineers
  • graduate engineers
  • project officers
  • consultants
  • technicians
  • technical officers
Prerequisites

There are no prerequisites for this course.

Pre-course work

Prior to attending this workshop, participants are required to complete a self-paced learning component. This will consist of 1 – 2 hours of online activities to introduce participants to the theories and concepts covered during the workshop and must be completed three business days before the workshop.

To ensure participants attending a session are prepared for the workshop, they cannot be substituted three working days beforehand.

Topics we'll cover

Topics we'll cover

  • Understanding the different communication styles and how to interact outside your preferred communication style
  • How to communicate with the listener's perspective in mind
  • Persuasion and influencing skills
  • Stakeholder communications and how to communicate outside the workplace
  • Focus on listening skills to improve communication
  • Identifying and using the WIFM (what's in it for me) factor to communicate with greater impact
Towards chartered

Towards chartered

Take this course to build skills and knowledge in the following Engineers Australia Chartered status competencies*:

3. Responsibility for engineering activities
8. Communication

Learn more about Chartered Status.

*Completing this course does not automatically guarantee you a competency. However, you will gain the base knowledge you need to develop these specific Chartered competencies.

Facilitator
Grace O'Malley
Alison Jardie
Reviews
This was by far the most engaging and beneficial course I have attended. I highly recommend Alison and will be suggesting we engage her for our team's professional development.
Steve, 2019
Excellent course from the viewpoint that the instructor is a psychologist. She was able to open us up to the drivers of the message receiver.
Adam, 2019
The whole course was great, it taught a lot of useful skills that I was unaware of.
participant, 2019
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