Short Courses

Negotiation and Dispute Resolution

Learn how to improve contract and project outcomes using negotiations skills and alternative dispute resolution (ADR) techniques.
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Overview
Learn how to improve contract and project outcomes using negotiations skills and alternative dispute resolution (ADR) techniques.

ADR approaches save time and money when compared to traditional methods such as litigation. Dispute resolution is a key skill you need to develop if you're involved in contract negotiation and management.

In this course, you'll analyse the merits of each ADR approach, including:

  • arbitration
  • adjudication
  • mediation
  • negotiation.

You'll then learn how to apply negotiation skills to engineering, project management and contracting.

After completing this course, you'll be able to:

  • confidently recognise and deal with disputes
  • resolve disputes using the appropriate ADR methods
  • negotiate new agreements and contracts
  • know when to walk away from negotiations.
Details
Price
$935
EA members
$1,100
Non-members

EA members get 15% off on selected workshops and training. Not a member? Sign up now

Duration
8 hours

We can customise this course for groups of six or more.

You choose the time, place, duration and format.

Find out how we can help you and your team by completing an enquiry form or calling us onĀ +61 3 9321 1700.

Duration
Customisable
Learning outcomes

Learning outcomes

  • Defining and recognising disputes
  • Addressing disputes in contracts
  • Forms of ADR and how to choose the appropriate one for your situation
  • Negotiation techniques
  • When to end a negotiation
Is this course for you?

Is this course for you?

This course suits engineers and related professionals who want to develop advanced dispute resolution or negotiation skills. Participants should have five to 10 years of professional experience. The course is valuable for:

  • senior executives
  • project managers
  • contract and procurement professionals
  • finance staff
  • site staff.
Prerequisites

There are no prerequisites for this course.

Topics we'll cover

Topics we'll cover

  • What is a dispute?
  • Contract definitions and clauses addressing disputes
  • Are we limited to the contract processes?
  • Why use ADR?
  • Forms of ADR - arbitration, adjudication, expert determination, mediation, negotiation
  • The benefits of each type of ADR
  • What is negotiation?
  • Common ground in effective negotiation
  • Practising negotiation
  • Best alternative to a negotiated agreement (BATNA)
  • When to walk away
Towards chartered

Towards chartered

Take this course to build skills and knowledge in the following Engineers Australia Chartered status competencies*:

5. Engage with the relevant community and stakeholders
8. Communication

Learn more about Chartered Status.

*Completing this course does not automatically guarantee you a competency. However, you will gain the base knowledge you need to develop these specific Chartered competencies.

Facilitator
Margaret Andre
Sean McCarthy
Reviews
Enjoyed the course, very informative, educational. Sean used our roles / work related [examples] to apply relevant concepts.
Samuel, 2019
Sean is an excellent facilitator who is great at communicating legal, contractual and negotiation principles. I think his approach and use of the formal and informal discussion and scenarios is useful not just in work but also in your personal life.
Dan, 2019
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